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Contact Al Hafiz Electronics W.L.L
AC not cooling or refrigerator stopped working? One call or WhatsApp message is all it takes. A certified technician will be at your door in 30 to 60 minutes across all of Bahrain.
Contact Details
| Contact Method | Details |
|---|---|
| Phone | +973 3591 3202 |
| +973 3591 3202 | |
| info@alhafizelectronics.com | |
| Website | alhafizelectronics.com |
| Service Area | All 5 Governorates of Bahrain |
| Office Hours | 24/7 |
| Emergency Line | 24 hours a day, 7 days a week |
How to Reach Us
Call Us
Call +973 3591 3202 and a real technician or team member answers. Not a call centre. Not a recorded message. During office hours you get an immediate response. For genuine emergencies outside office hours, the emergency line is answered 24 hours a day.
WhatsApp Us
Send a message to +973 3591 3202 on WhatsApp. Describe your fault, share your location, and we will confirm a technician and estimated arrival time. WhatsApp is the fastest way to get a response if you are not sure what is wrong and want to describe the problem with a photo or voice note.
Email Us
For non-urgent enquiries, service agreements, or commercial repair contracts, email us at info@alhafizelectronics.com. We respond to emails within one business day.
Response Times by Governorate
| Governorate | Key Areas | Average Response Time |
|---|---|---|
| Capital Governorate | Manama, Juffair, Adliya, Seef, Zinj, Hoora, Gudaibiya, Sanabis, Diplomatic Area | 30 minutes |
| Muharraq Governorate | Muharraq City, Busaiteen, Hidd, Arad, Galali, Samaheej, Dair | 45 minutes |
| Central Governorate | Hamad Town, Sitra, Salmaniya, Jidhafs, Bilad Al Qadeem, Karzakkan, Tubli | 45 minutes |
| Northern Governorate | Budaiya, Saar, Janabiyah, Hamala, Barbar, Diraz, Bani Jamra, A’ali | 60 minutes |
| Southern Governorate | Riffa East, Riffa West, Isa Town, Zallaq, Askar, Jaw, Dur, Sakhir | 60 minutes |
Response times are real averages. Actual arrival depends on traffic, time of day, and current call volume. For emergency calls we prioritise dispatch regardless of the time.
What to Tell Us When You Contact Us
The more detail you give us upfront, the faster the repair goes. When you call or message, try to share:
- Type of appliance — split AC, window AC, central AC, fridge, chest freezer, commercial chiller
- Brand and model — helps us bring the right parts on the first visit
- The fault — not cooling, water leaking, unusual noise, not turning on, ice buildup
- Your location — governorate and area so we can give you an accurate arrival estimate
- How urgent it is — if food is at risk or the fault involves a burning smell, tell us immediately
You do not need all of this to get a technician dispatched. A location and a brief description of the problem is enough to get started.
Services You Can Contact Us About
| Service | Contact Reason |
|---|---|
| AC Repair | Not cooling, water leaking, short cycling, no power, unusual noise, burning smell |
| Refrigerator Repair | Not cooling, compressor clicking, ice buildup, water leaking, light on but no cooling |
| AC Gas Refill | Weak cooling, refrigerant leak, pressure check |
| Compressor Repair | Clicking sound, unit not starting, compressor overheating |
| PCB and Control Board | Error codes, unit not responding, intermittent faults |
| Preventive Maintenance | Scheduled servicing, filter cleaning, coil cleaning, pre-summer checks |
| Commercial Repair | Office AC, restaurant chiller, retail display fridge, hotel systems |
| Emergency Repair | Any fault at any hour that cannot wait until the next day |
| Warranty Claims | Same fault returning within 90 days of a completed repair |
| Repair Quotes | Written quote enquiries before booking |
Before You Contact Us — Quick Checks
For AC units, try these before calling:
- Check that the power supply and circuit breaker for the AC are not tripped
- Check that the remote control batteries are not dead
- Check that the filter is not completely blocked — a blocked filter stops cooling fast
For refrigerators, try these before calling:
- Check that the fridge is plugged in and the socket is working
- Check that the temperature dial has not been accidentally turned down
- Listen for whether the compressor is running or completely silent
If none of these resolve the problem, contact us. Do not keep switching the appliance on and off repeatedly if you suspect a compressor or electrical fault.
Emergency Repair
If your AC has stopped working overnight in summer, your refrigerator has a burning smell, or you have a fault that risks food safety or property damage, call +973 3591 3202 immediately.
Emergency calls are dispatched around the clock. A real technician answers after-hours emergency calls across all five governorates of Bahrain.
Commercial Customers
For restaurants, cafes, offices, hotels, supermarkets, and retail businesses in Bahrain, contact us directly to discuss priority service agreements and commercial repair contracts. Commercial customers in Sitra Industrial Area, Hidd Industrial Zone, Mina Salman, and the Diplomatic Area receive same-day business-hour priority scheduling.
Email info@alhafizelectronics.com with your business name, location, and the type of equipment you need serviced and we will respond within one business day.
Frequently Asked Questions About Contacting Us
Do you charge for the first call?
No. Calling or messaging us to describe your problem and get an estimate is completely free. The call-out fee applies when the technician visits your location to carry out a diagnostic inspection.
Can I send a photo of the fault on WhatsApp?
Yes. Photos and voice notes help us understand the fault before the technician arrives and sometimes allow us to bring the exact part needed on the first visit.
What happens if I am not sure what is wrong?
Tell us what you are experiencing and we will guide you from there. You do not need to know the technical fault. Describing the symptom is enough.
Do you cover my area?
Al Hafiz Electronics covers every governorate in Bahrain. If you are in an area not listed above, message us on WhatsApp with your location and we will confirm same-day or next-day availability.
Can I book a specific time slot?
We work on a dispatch basis rather than fixed time slots. We give you an estimated arrival window when you book and the technician contacts you before arrival. For commercial customers, scheduled morning or afternoon visits can be arranged in advance.
What if my repair is still under the 90-day warranty?
Call or WhatsApp us at +973 3591 3202, mention that your repair is within the warranty period, and describe the fault. We will arrange a return visit and confirm whether the fault falls under the warranty before the technician arrives.
Al Hafiz Electronics W.L.L
Phone and WhatsApp: +973 3591 3202
Email: info@alhafizelectronics.com
Website: alhafizelectronics.com
Location: Kingdom of Bahrain
Service Area: All 5 Governorates of Bahrain
Office Hours: Saturday to Thursday, 8am to 10pm
Emergency Line: 24 hours a day, 7 days a week